Privacy Policy

1. Introduction

Welcome to Risecraft AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

• Register for our services
• Express an interest in obtaining information about us or our products and services
• Participate in activities on our website
• Contact us via phone, email, or scheduling platforms

The personal information we collect may include:

• Name and contact information (email address, phone number, business address)
• Business information (business name, website URL, Google Business Profile details)
• Payment information (processed securely through third-party payment processors)
• Communication preferences and marketing preferences

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:

• Device and usage information (IP address, browser type, operating system)
• Location data
• Analytics data (pages visited, time spent, click patterns)

3. How We Use Your Information

We use personal information collected via our services for various business purposes:

• To provide and maintain our AI-powered GBP and SEO optimization services
• To manage your account and provide customer support
• To process your transactions and send you related information
• To send administrative information, updates, and security alerts
• To improve our services and develop new features
• To analyze usage trends and optimize user experience
• To send marketing and promotional communications (with your consent)
• To comply with legal obligations and protect our legal rights

4. Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your data with third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services)
• Business Transfers: We may share or transfer your information in connection with a merger, sale, or acquisition of all or a portion of our business
• Legal Requirements: We may disclose your information where required to comply with applicable laws, regulations, or legal processes
• With Your Consent: We may disclose your personal information for any other purpose with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at hello@risecraftai.com or call +1 (778) 200-4072.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

11. Contact Us

If you have questions or comments about this privacy policy, please contact us: